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Gift cards

As of 13th June 2022, gift cards and e-gift cards are no longer available for purchase. Existing gift card balances can still be redeemed at, with reference to the below terms and conditions. 

The Gift Card is not a credit or charge Gift Card.

Gift Cards may not be used in department stores, for mail order purchases or at airport locations.

The balance on the Card may be used for full or part payment of the GB Pounds sterling cost of Smashbox products and services. No change will be given for any remaining value. Any unused balance will remain on your Card.

A credit note will be given if any item which was paid for using a Smashbox Gift Card is accepted for refund. For general information about returns and exchanges please see the Smashbox Returns Policy.
Promotional offers may not apply to Card purchases.

The Card cannot be exchanged or redeemed in whole or in part for cash, and has no fixed expiry date or service fees.

No change will be given but any unused balance will remain on the Gift Card and may be applied to future purchases.

Gift Cards can be used towards the purchase of goods at a higher price than its face value upon payment of the difference.

No VAT is charged when buying the Gift Card, but purchases paid for using the Gift Card are subject to VAT.

Keep the Gift Card safe and treat it as cash. We will not accept any liability for lost, stolen or damaged Gift Cards or for any remaining balance on the Gift Card.

If you have made an Online payment with a Gift Card in whole or part and any item paid for using the Gift Card is accepted for return the amount owing will be added to the original Gift Card.

Smashbox may withdraw or cancel the Card and require an alternative form of payment if Smashbox suspects that the Card may have been stolen or fraudulently used. Further action may also be taken.

To check the remaining Card balance, please enter the card details online at online at or present the Card in any Smashbox Free Standing Store.

To find your nearest Smashbox Free Standing Store location, please go to the store locator here.

Smashbox reserves the right to amend or supplement these conditions or discontinue the Card at any time. The current applicable conditions can be seen on the Smashbox website.


eGift Cards

To use your egift card in full or as part payment for orders made at, please follow the instructions below:

• Activate your egift card by clicking the 'Collect your eGift Card' button in the email and confirming your email address.
• You will then receive a separate email with an attachment detailing the egift card value, card number and PIN.
• When proceeding to checkout, select 'I have a giftcard'.
• Enter the 16 digit card number and PIN number found on the attachment of your activation email.
• Select the 'apply' button to proceed with the payment.

If the value of the items purchased Online is less than the total value of the egift card, you can re-enter the same egift card details on another occasion to redeem the remaining balance on your egift card

egift cards can only be redeemed at