Smashbox UK - Website Terms of Use

Date of Last Update: December 18th, 2017

Welcome to our Smashbox UK website (the “Smashbox UK Site” or the “Site”).

Estee Lauder Cosmetics Limited (“Smashbox”, “we”, “us” or “our”) provides the services available on the Site to you subject to the following terms and conditions (the “Website Terms”).

Estee Lauder Cosmetics Limited’s address and registered office is One Fitzroy, 6 Mortimer Street, London, W1T 3JJ; registered in England and Wales with company registration number 659213; VAT registration number GB 193-0816-58.

Please read the following (along with our Privacy and Cookies Policy) carefully to understand our views and practices regarding your use of the Site. By visiting https://www.smashbox.co.uk/ you are accepting the Website Terms and accepting and consenting to the practices described in the Privacy and Cookies Policy.

Please note that if you visit one of our other regional Sites, you are subject to the terms and conditions applicable for that Site and we suggest that you consult such terms and conditions.

  1. 1. Use of Our Site

    We aim to update our Site regularly, and may change the content at any time. If the need arises, we may suspend access to our Site, or close it indefinitely.

  2. 2. Limited Licences

    In relation to all content available on the Site, including, but not limited to, text, graphics, logos, and buttons, we grant you a limited, revocable, and non-exclusive licence to access and make personal use of the Site. This limited licence does not include the right to:

    1. frame or utilise framing techniques to enclose the Site or any portion thereof;
    2. modify or download the Site or its contents (except caching or as necessary to view content);
    3. make any use of the Site or its Content other than personal use;
    4. create any derivative work based upon either the Site or its Content;
    5. collect account information for the benefit of another party;
    6. use any meta tags or any other “hidden text” utilising our name or the Trade Marks; or
    7. use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

    We also grant you a limited, revocable, and non-exclusive licence to create a hyperlink to the home page of the Site for personal, non-commercial use only. A website that links to our Site

    1. may link to, but not replicate, our Content;
    2. may not imply that we are endorsing such website or its services or products;
    3. may not misrepresent its relationship with us;
    4. may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content that is lawful and appropriate for all ages;
    5. may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions;
    6. may not use any Trade Mark without express written permission; and
    7. may not link to any page of the Site other than the home page. We may, in our sole discretion, request that you remove any link to the Site, and upon receipt of such request, you shall immediately remove such link. Any unauthorised use by you of the Site terminates the limited licence set forth in this clause 2 without prejudice to any other remedy provided by applicable law.
  3. 3. Your Obligations and Responsibilities

    In the access or use of the Site, you shall comply with these Website Terms and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Website Terms, if you default negligently or wilfully in any of the obligations set forth in these Website Terms (including our Privacy and Cookies Policy), you shall be liable for all the losses and damages that this may cause to us or our affiliates, partners or licensors.

  4. 4. Your Account

    You are responsible for ensuring that the personal information which you are required to provide when you register is true, accurate and current in all respects. See our Privacy and Cookies Policy regarding the treatment of your personal information.

    You are responsible for ensuring that the personal information you provide to us is up to date. If your personal information changes then please notify us immediately by contacting Customer Services on 0808 281 0236 (See opening times here) or email infosmash@smashbox.co.uk.

    Alternatively, you can update your details through “my account” page.

    You are responsible for maintaining the confidentiality of your account and password and for taking all reasonable measures to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorised by you, you should contact us immediately. If you forget your password we will reset it upon your request and send it to the email address, which you specified when you registered. Your account can be cancelled at any time by contacting Customer Services on 0808 281 0236 (See opening times here) or email infosmash@smashbox.co.uk.

    You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Website Terms or if we decide, in our sole discretion, that it would be in our best interests to do so.

  5. 5. Intellectual Property

    All content available on the Site, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (collectively, the “Content”) is the property of us or our affiliates, partners or licensors, and is protected by copyright laws. The trade marks, logos, and service marks displayed on the Site (collectively, the “Trade Marks”) are the registered and unregistered marks of us or our affiliates, partners or licensors, and are protected by trade mark laws. All other Trade Marks not owned by us or our affiliates, partners or licensors that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

    Except as set forth in the limited licence in clause 2 above, or as required under applicable law, neither the Content, the Trade Marks, nor any other portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent

  6. We are not responsible for the content of any off-Site pages or any other sites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Site pages or other sites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Site pages or any other sites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and sites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Site pages and other sites that you visit.

  7. 7. Submissions

    It is our policy to decline unsolicited suggestions and ideas. Any solicited or unsolicited enquiries, feedback, suggestions, ideas or other information you provide us (collectively, “Submissions”) will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy and Cookies Policy, by transmitting or posting any Submission, you hereby grant us a non-exclusive, royalty-free, perpetual, transferable, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, and display any Submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works. You also acknowledge that your submission may not be returned and we may use your Submission, and any ideas, concepts or know how contained therein, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.

    If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify us for all claims arising from or in connection with your claims to any rights in any Submission.

    When you transmit, upload, post, email or otherwise make available data, text, software, music, sound, photographs, graphics, images, videos, messages or other materials (“User Content”) on the Site, you are entirely responsible for such User Content. Such User Content constitutes a Submission under this clause 7. This means that all third parties, and not we, are entirely responsible for all User Content that they post to the Site. You agree not to engage in or assist or encourage others to engage in transmitting, uploading, posting, emailing or otherwise making available on the Site User Content that

    1. is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libellous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
    2. you do not have a right to make available under any law or under contractual or fiduciary relationships;
    3. is known by you to be false, inaccurate or misleading;
    4. you were compensated for granted any consideration by any third party; or
    5. infringes any patent, trade mark, trade secret, copyright or other proprietary rights of any party. In addition, you agree not to transmit, upload, post, email, or otherwise make available any software viruses, unsolicited or unauthorised advertising, solicitation or promotional material, including chain letters, mass mailings, or any form of “spam”.

    You further agree not to

    1. impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity;
    2. “stalk” or otherwise harass including advocating harassment of another, entrap or harm any third party including harming minors in any way;
    3. forge headers or otherwise manipulate identifiers in order to disguise the origin of any User Content;
    4. intentionally or unintentionally violate any applicable local, state, national or international law; or
    5. collect or store personally identifiable data about other users.

    We do not endorse or control the User Content transmitted or posted on the Site and therefore, we do not guarantee the accuracy, integrity or quality of User Content. You understand that by using the Site, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will we be liable in any way for any User Content, including, without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, emailed or otherwise made available via the Site.

    You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse to post or remove any User Content and we reserve the right to change, condense, or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Website Terms, we have the right to remove any User Content that violates these Website Terms or is otherwise objectionable and we reserve the right to refuse service and/or terminate accounts without prior notice for any users who violate these Website Terms or infringe the rights of others.

  8. 8. Representations and Warranties; Limitation of Liability (Relating to the Use of This Site)

    The provisions of this clause 8 relate to the use of this Site only and do not affect the statutory rights of consumers or any other rights granted by us in connection with the purchase of our goods on this Site (including under the Smashbox UK - General Terms and Conditions for Online Product Sales).

    The material displayed on our site is provided on an “as is” basis without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

    1. all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
    2. any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

      1. loss of income or revenue;
      2. loss of business;
      3. loss of profits or contracts;
      4. loss of anticipated savings;
      5. loss of data;
      6. loss of goodwill;
      7. wasted management or office time; and
      8. for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

    This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

  9. 9. Indemnification

    You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third-party claim, action, or demand resulting from any unauthorised use of the Site by you. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

  10. 10. Questions

    If you have any questions regarding these Website Terms please contact us by email at infosmash@smashbox.co.uk or write to us at Smashbox Online Customer Services, Constellation House, 3 Kite’s Croft Business Park, Warsash Road, Fareham, Hants, PO14 4FL.

  11. 11. Changes to Website Terms

    We reserve the right, in our sole discretion, to change the Website Terms at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such Website Terms. We may, with or without prior notice, terminate any of the rights granted by these Website Terms. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site.

  12. 12. Non-Waiver

    No failure to exercise and no delay on our part in exercising any of our rights, remedies, powers or privileges under these terms and conditions and no course of dealing between us shall be construed or operate as a waiver, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege on our part.

  13. 13. Law, Jurisdiction and Language

    This Site, any content contained herein and any contracts entered into as a result of usage of this Site are governed and construed in accordance with the laws of England and Wales. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

  14. ELLIS X TIFFANY GLAMOUR BEAUTY FESTIVAL GIVEAWAY
    • Entries can only be made from those aged 16+
    • Open to residents of the United Kingdom and Ireland only
    • Travel and accommodation are not included
    • Only entries submitted before 12.00PM on 27th October 2019 will be valid
    • The winners will be notified on the 27th of October 2019

  15. @smashboxcosmeticsuk Instagram Glamour Beauty Festival Smashbox Ticket Giveaway!
    The Glamour Beauty Festival Tickets Giveaway is open to residents of the United Kingdom or Ireland aged 16 or over, excluding employees of the Promoter or its affiliate companies, their families, cohabitants, agents and anyone connected with the promotion. No purchase necessary. Please note this prize does not include travel. Winners must be able to attend the location of the event following the instructions given by Glamour. Closing date 29/10/2019. The winner will be randomly selected.
    To enter, follow @smashboxcosmeticsuk Instagram account, comment on the Instagram photo with the giveaway announcement, tag 1 friends and add #freeprizedraw.  A limit of one entry per valid Instagram account will be accepted. The start date of the promotion is 26/10/2019 8.00AM. The closing date by which entries must be received is 29/10/2019 8:00AM. Only fully completed entries will be accepted. No responsibility is accepted for any entries that are incomplete, ineligible, corrupted, lost or delayed or are unable to be sent because of any technical or other reason.  Proof of sending the entry will not be accepted as proof of delivery. The Promoter does not accept responsibility for network, computer, and hardware or software failures of any kind, which may restrict or delay the sending or receipt of your entry. Entries must not be sent in through agents or third parties. Incomplete entries, and entries which do not satisfy the requirements of these terms and conditions, will be disqualified and will not be counted. The result of the Free Prize Draw is final, and no correspondence will be entered into.
    So far as is permitted by law, the Promoter and its associated companies and agents exclude responsibility and all liabilities arising from:
    a) Any postponement or cancellation of the Promotion, and
    b) Any changes to, supply of (including, without limitation, prizes which do not reach the intended recipient), or use of the prize, and
    c) Any act or default of any third-party supplier, which are beyond the Promoter’s reasonable control.
    Nothing in these Terms and Conditions in any way limit the Promoter’s (or any other person or organisation’s) liability for (i) fraud, or (ii) death or personal injury caused by negligence.
    If the Promoter has grounds to suspect any entrant or third party of cheating, deception or fraudulent or unsportsman-like conduct of any kind (including, without limitation, manipulating the promotion, choice of prize winners or any entries the Promoter reserves the right (in its sole discretion) to disqualify any entrant, entry or person it reasonably believes to be responsible for, or associated with, such activity.  Where the Promoter is unable to satisfy certain terms and conditions of this promotion due to circumstances beyond its reasonable control, the Promoter may modify such terms accordingly or, if necessary, suspend or discontinue the promotion. By entering the Free Prize Draw, entrants agree to be bound by these terms and conditions and that their names and counties of residence may be released if they win a prize. Entrants must also agree to be that their names and counties of residence will be released to Glamour UK if they win the prize. They also agree to participate in any post-event publicity. These terms and conditions and any dispute or claim arising out of or in connection with this Promotion are governed by the law of England and Wales and you irrevocably agree that the English courts will have exclusive jurisdiction. Promoter: Smashbox Cosmetics, One Fitzroy, 6 Mortimer Street, London, W1T 3JJ
    There will be 1 winner who will receive a prize consisting of a pair of Tickets for Glamour Beauty Festival taking place on the 2/11/2019 and 3/11/2019 at Manchester Central Convention Complex, Windmill Street, Manchester, M2 3GX. The winner can choose which session of the event they would prefer to attend. The prize is as stated, is non-transferable and there is no cash alternative. Should the original prize, or any part of it, become unavailable for any reason beyond the Promoter’s reasonable control, the Promoter may substitute a prize of comparable or greater value. The Giveaway will be carried out on 29/10/2019 under the supervision of an independent observer. The prize-winner will be the first name drawn at random from all valid entries and will be notified via Instagram Direct Message on the day of the Giveaway.  Should the prize-winner not respond to the Direct Message within 24 hours the Promoter reserves the right to allocate the prize to another entrant. The result of the Giveaway is final and no correspondence will be entered into. To obtain the surname (only) and county of the winner, please send a self-addressed, stamped envelope to “#GlamourBeautyFestivalSmashbox Prize Draw Winners List”, Smashbox Cosmetics, One Fitzroy, 6 Mortimer St, London W1T 3JJ. All requests must be received within one (1) month of the Closing Date. If the winner has objected to their data being made available in this way, their name may still be disclosed by the Promoter to the Advertising Standards Authority if requested.
    This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram.  By entering, you acknowledge that Instagram bears no responsibility for this promotion and, to the maximum extent permitted by law, you release Instagram from any liability whatsoever in connection with this promotion. You understand that you are providing your information to Smashbox and not to Instagram.  The information you provide will only be used in accordance with the Privacy Policy.

  16. BLACK FRIDAY EARLY ACCESS:

  17. *TO REDEEM 20% DISCOUNT OFFER CODE EARLYACCESS MUST BE APPLIED AT CHECKOUT. OFFER NOT APPLICABLE TO GIFT CARD ORDERS, SALE ITEMS, MAKEUP SERVICES, DELIVERY CHARGES, L.A. COVER SHOT PALETTE. FOR ANY PRODUCT WHICH INCLUDES A CHARITY DONATION, THE FULL DONATION WILL STILL BE MADE REGARDLESS OF ANY DISCOUNT APPLIED. WHILST STOCK LASTS. OFFER EXCLUSIVELY AVAILABLE AT SMASHBOX.CO.UK. OFFER ENDS 11:59PM GMT 26/11/2019. 

    **TO REDEEM FREE GIFT OFFERS, OFFER CODE EARLYACCESS MUST BE APPLIED AT CHECKOUT. SPEND £40 AND GET A FREE TRAVEL-SIZE PHOTO FINISH PRIMER 12ML & MINI ALWAYS ON LIQUID LIPSTICK 0.9ML. SPEND £55 AND GET A FREE TRAVEL SIZE PRIMER 12ML & MINI ALWAYS ON LIQUID LIPSTICK 0.9ML AND A FULL-SIZE SPOTLIGHT PALETTE 8.61G. SPEND £70 AND GET A FREE TRAVEL SIZE PRIMER 12ML & MINI ALWAYS ON LIQUID LIPSTICK 0.9ML, FULL-SIZE SPOTLIGHT PALETTE 8.61G AND FULL-SIZE ANGLED POWDER BRUSH. WHILST STOCK LASTS. FREE PRODUCTS MAY VARY, A SUBSITUTE OF EQUAL VALUE MAY BE GIVEN IN THE EVENT OF A GIFT SELLING OUT. OFFER NOT APPLICABLE TO GIFT CARD ORDERS, SALE ITEMS, MAKEUP SERVICES, DELIVERY CHARGES. WORTH CALCULATED ON BASIS OF RRP’S. OFFER EXCLUSIVELY AVAILABLE AT SMASHBOX.CO.UK. OFFER ENDS 11:59PM GMT 26/11/2019.

  18. BLACK FRIDAY OFFERS

    *20% DISCOUNT AUTOMATICALLY APPLIED TO ALL ORDERS AT CHECKOUT. NO OFFER CODE REQUIRED. OFFER NOT APPLICABLE TO GIFT CARD ORDERS, SALE ITEMS, MAKEUP SERVICES, DELIVERY CHARGES, L.A. COVER SHOT PALETTE. FOR ANY PRODUCT WHICH INCLUDES A CHARITY DONATION, THE FULL DONATION WILL STILL BE MADE REGARDLESS OF ANY DISCOUNT APPLIED. WHILST STOCK LASTS. OFFER EXCLUSIVELY AVAILABLE AT SMASHBOX.CO.UK. OFFER ENDS 11:59PM GMT 01/12/2019.

    **SPEND £40 AND GET A FREE TRAVEL-SIZE PHOTO FINISH PRIMER 12ML & MINI ALWAYS ON LIQUID LIPSTICK 0.9ML. SPEND £55 AND GET A FREE TRAVEL SIZE PRIMER 12ML & MINI ALWAYS ON LIQUID LIPSTICK 0.9ML AND A FULL-SIZE SPOTLIGHT PALETTE 8.61G. SPEND £70 AND GET A FREE TRAVEL SIZE PRIMER 12ML & MINI ALWAYS ON LIQUID LIPSTICK 0.9ML, FULL-SIZE SPOTLIGHT PALETTE 8.61G AND FULL-SIZE ANGLED POWDER BRUSH. OFFERS AUTOMATICALLY APPLIED AT CHECKOUT. NO OFFER CODE REQUIRED. WHILST STOCK LASTS. FREE PRODUCTS MAY VARY, A SUBSITUTE OF EQUAL VALUE MAY BE GIVEN IN THE EVENT OF A GIFT SELLING OUT. OFFER NOT APPLICABLE TO GIFT CARD ORDERS, SALE ITEMS, MAKEUP SERVICES, DELIVERY CHARGES. WORTH CALCULATED ON BASIS OF RRP’S. OFFER EXCLUSIVELY AVAILABLE AT SMASHBOX.CO.UK. OFFER ENDS 11:59PM GMT 01/12/2019